To our loyal clients..

Thank you for all your support during this unprecedented time.

 

Salon Policy & Etiquette

COVID POLICY
It is asked that you arrive 5 minutes prior to your appointment time. Upon Entry you will be asked to use hand sanitiser / wash hands. Temperature checks are in place for all clients and you will be required to complete the Covid declaration check-in electronically/Manually . Please follow all instructions ~ Thank you.

MAKING A BOOKING
You can make a booking request via the following methods:

Text / Call:  0411 119299
Email:  tretesori_3@yahoo.com.au
Message via facebook/instagram

When making an appointment you may be asked for your Gift Certificate number or credit card details.  This is used to secure your booking and as an agreement to our cancellation policy (see details below). The credit card payment will not be processed until the date of the treatment. If you do not own a credit card a bank transfer for the treatment cost maybe required. If redeeming a gift certificate please have the certificate handy when booking and bring with you to your appointment.

PRICES
Please note all pricing is indicative based on time to do the treatment, and that we may quote a customised charge prior to treatment in the case of requests or protocol altering.

PAYMENTS
The Beauty Room offers Cash, EFTPOS and Credit Card facilities. Please be aware that payments for treatments performed is required before leaving the Beauty Room. We do not accept cheques.

CANCELLATIONS
As a room and therapist has been exclusively booked for your pamper, If you need to move or cancel your appointment we require no less than 24hrs notice. If the appropriate notice is not provided and we are unable to fill the appointment on short notice then 100% of the cost of  your treatment/s may be charged to the credit card supplied when booking. We respect that your time is valuable and we appreciate that you understand ours is too. We believe this will better serve everyone as we spend a lot of time turning clients away because we are “booked out” only to have cancellations at the last minute. By booking an appointment you are accepting our cancellation policy.

ARRIVAL
Please arrive to your appointment 5-10mins early allowing time for parking/finding us, time to go to the bathroom and time to fill out any wellness/consultation forms.  If you are a little late we will do our best to give you your full treatment time, however sometimes we may have to cut your treatment slightly short at the same charge to ensure that the client booked in after you can enjoy their full treatment.

MOBILE PHONE
As a courtesy to others and to allow you to truly relax please switch off  mobile phones or to silent upon entering the Beauty Room.

PARKING
There is on street parking out the front of  the Beauty Room.

CHILDREN
As much as we love children, the Beauty Room is a place for mums and dads to relax.Children under the age of 15yr are welcome in the salon if this child/teenager has an appointment and in the accompanying care of their guardian.

Men that are attending the Beauty Room for facial treatments are advised not to shave within 24hrs prior to treatment.

We seek to make you as comfortable as possible and put your mind at ease during  your time with us.

Our Therapists are very approachable and understanding so please ask questions at any time, or voice any concerns or discomforts during your
       treatment, so we can make your treatment as wonderful as possible. You may wish the volume of music altered or the pressure of the massage to be
       increased or decreased. Your comfort and enjoyment of your treatment is our aim.

We advise wearing loose, comfortable clothing so you may remain as relaxed as possible when you leave us.

We offer disposable G-strings for some body treatments, however if it makes you more comfortable you may wish to keep your own underwear on
       and bring a fresh pair to put on after your treatment.

Towels are draped professionally over the body during treatments so you are kept discreet at all times and covered aside from the limb that is being
      worked on.

Please leave your valuables at home. The Beauty Room cannot take responsibility for valuables left behind. The  responsibility of Personal items are
      the responsibility of clients at all times.

Standard Terms & Conditions

GIFT VOUCHERS

Are available and are a wonderful gift idea. Spoil that Someone Special with a Wellness Session where they can be indulged in a luxurious treatment ritual.

Beauty Room Gift Vouchers can be redeemed for any treatment as per the Treats Menu and/or products instore. Bookings are essential. Please advise use of gift voucher at time of booking. Gift Vouchers cannot be exchanged for cash or refunded. Failure to provide less than 24hours notice of cancellation to a booking &/or No Show appointments will unfortunately forfeit their voucher. Lost or stolen vouchers will not be reissued. Gift Vouchers have a self life and will expire 3yrs from purchase.

Additionally; Please note that T&C’s apply and may change with seasonal specials, please check in store at time of purchase

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South Grafton Beauty Room
52 Skinner Street,
South Grafton NSW 2460

Wooli Beauty Room
92 Main Street.
Wooli NSW 2462

0411 119 299
tretesori_3@yahoo.com.au